Sales Supervisor

Join Our Team at Ya Dubai – Kiosk Supervisor The Mall, Blackburn.

Ya Dubai is excited to announce a new opening at our new luxury fragrance kiosk at The Mall Shopping Centre, Blackburn. We’re looking for a Kiosk Supervisor to join our team. If you have strong retail experience, particularly in fragrance or luxury goods, and are passionate about driving sales and providing exceptional customer service, this is the perfect opportunity for you!

As the Kiosk Supervisor, you will play a crucial role in overseeing day-to-day operations, supporting the team, and helping to drive sales to meet and exceed targets. You’ll work closely with the sales team to ensure smooth kiosk operations, a motivated team, and an outstanding customer experience.

Key Responsibilities

Sales Support

Assist in driving sales performance and ensuring the team meets and exceeds weekly and monthly sales targets. Lead by example to promote product knowledge and customer engagement.

Team Supervision

Support the Kiosk Manager in leading and motivating a team of Sales Assistants, ensuring they are focused on sales targets and customer service excellence.

Customer Engagement

Interact with customers, ensuring they receive personalised fragrance consultations and exceptional service. Help the team engage with customers to create a positive shopping experience.

Product Expertise

Maintain up-to-date knowledge of fragrance products, including ingredients, benefits, and unique selling points, to provide expert advice and assist the team in educating customers.

Operations Support

Help with daily kiosk operations, including stock management, visual merchandising, and maintaining a clean, organised, and attractive sales environment.

Staff Rota Assistance

Support the Sales Director in organising and managing staff schedules, ensuring optimal coverage during busy periods and that the kiosk is well-staffed at all times.

Promotions & Events

Assist in executing in-store campaigns, promotions, and events to attract customers and increase sales.

Administrative Tasks

Support the management of cash handling, stock control, and order processing to ensure smooth operations and accurate reporting.