Housing Neighbourhood Officer

What's involved with this role

Triumph Consultants are looking for a Neighbourhood Officer to provide Housing tenancy and estate management support. The contract is for 6 months in Andover, SP11 6JS.

Housing Neighbourhood Officer

Pay Rate

£16.32 per hour PAYE

Hours per week

37 Monday – Friday, normal working hours

Contract length

6 months

Location

Andover, SP11 6JS

Full UK driving licence with access to own vehicle for work purposes. Plus valid Tax and valid MOT.

Key requirements

Previous Housing tenancy and estate management experience

Good understanding of housing practice and legislation

Customer focussed, delivering good, easily accessible and safe landlord services.

Previous experience of working in a customer facing role, approaching daily challenges enthusiastically.

Able to flexibly respond to unplanned situations and be confident to think on their feet to problem solve in the moment.

An awareness of handling challenging situations with a wide variety of customers whose needs vary is essential.

Excellent communication skills

Good IT skills

Key responsibilities

Schedule and complete neighbourhood inspections, using mobile tools, taking a risk based approach

Accountable for identifying and reporting risks to ensure the risk is managed effectively

During inspections they will look to increase customer satisfaction within the neighbourhood community by identifying potential improvements

Responsibility for identifying and reporting safeguarding concerns

Use CRM and other systems to review and update records

Reference

ATR 5306058 Housing Neighbourhood Officer

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

1

Job Ref

5306058

Anticipated Length of Assignment

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.