Macular Co-ordinator | University Hospitals Dorset NHS Foundation Trust

To coordinate and support the delivery of the UHD Macular Service, working collaboratively within the multidisciplinary team to ensure patients receivetimely, high-quality care, effective pathway management, and positive treatment outcomes throughout their macular journey.

Interview

23rd October

To provide comprehensive support and coordination of the Macular Service.

To ensure the smooth running of the sub-speciality, working closely with the consultant, and the macula team.

To adhere to NICE guidelines in the management and delivery of patient pathways.

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or servicerelocatesas part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

• Liaison directly with patients, staff and visitorson a daily basisrequires a high standard of care and commitment. Awareness must bemaintainedthat often patients may be anxious or distressed and must be dealt with the utmost sensitivity and respect.
• Close communication with the Consultants and staff within the service to ensure that clinics run smoothly and are filled
• Manage urgent requirements for patients needed same day appointments/assessments;
• Takeaccurateinformation from referrals. and self-referrals from existing ophthalmology patients, to enable clinician to grade referral appropriately.
• Track all follow up patients in the Macular pathway to provide assurance that appointments are within clinically led timelines
• Managing complex queries with timetables and planning, requiringdiscussionand negotiating with clinicians, using persuasive and communication skills where needed.
• Analyse daily clinic capacity and organise the rebooking of any cancelled clinics slots asappropriate, ensuring any breaches are avoided and ensuring that capacity is used

This advert closes on Wednesday 14 Oct 2026