About this role

Job Title

Subcon Admin

Pay Rate

£13.45 p/h

Shift Pattern

Monday-Friday, 9am-5pm

What is in it for you?

-A friendly and supportive team

-Training, career development & progression

-A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.

-Free on-site parking

Job Description

Communicating with subcontractors / Regional Service Managers / Account Managers

Emails & Call handling

Raising Purchase Orders to subcontractors.

Raising permits for shopping centres.

Liaising with the client to ensure all scheduled visits take place as planned.

Meeting Service Levels (SLA's)

Providing updates in a timely manner.

Inputting all updates into our system.

Following management instructions

Communicating with Multiple Helpdesks to ensure we are delivery customer service & to resolve any customer queries

Data Inputting

Working as part of a large team

Processing and maintaining customer records

Ensuring all call outs logged have correct information within C4W - ie purchase order, reason code, loaded against correct call type, contact name & number, full descriptions of works required.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.