About this role

Welcoming patients and visitors to the practice. Handling incoming telephone calls and online enquiries. Booking, amending and cancelling appointments. Signposting patients to the most appropriate service or clinician. Processing prescription requests and administrative tasks as required. Managing patient registrations and updating medical records. Handling confidential information in accordance with GDPR and practice policies. Supporting the wider practice team with general administrative duties. Maintaining a professional, courteous and patient-centred approach at all times