PCN Pharmacy Technician

Job Title

Pharmacy Technician Location

Plowright Medical Centre Hours

Part time, the post will be for 2 days per week: Monday essential and second day can be a choice of Tues, Wed or Friday to suit candidate. Post is predominately practice based but may encompass some remote working as part of the role at the request of the practice manager or lead pharmacist.

Reports To

Practice pharmacist & Lead PCN Pharmacist Job Purpose The Pharmacy Technician will work as part of the multidisciplinary team to support the safe, effective and efficient delivery of pharmaceutical services within the practice. The role requires a proactive individual who can work independently while maintaining excellent communication with clinicians, patients and external healthcare providers. Key Responsibilities Medicines Management Process and manage repeat prescription requests in accordance with practice protocols. Undertake medication reconciliation following hospital discharge and outpatient appointments. Support medicines optimisation to improve prescribing quality and patient safety. Identify prescribing issues and refer complex clinical matters to the GP or Clinical Pharmacist. Assist with medication monitoring programmes and ensure patients receive appropriate reviews. Liaise with community pharmacies, hospitals and care homes regarding medication queries. Prescription Management Resolve prescription queries from patients and community pharmacies. Support the management of acute and repeat prescribing systems. Monitor high-risk medicines in accordance with practice protocols. Assist in reducing medicines waste and promoting cost-effective prescribing. Patient Care Communicate effectively with patients regarding medication-related queries within the scope of the role. Provide advice on medication use where appropriate and refer complex issues to a clinician. Support patients in understanding changes to their medication following hospital discharge or clinical review. Clinical Administration Maintain accurate and up-to-date patient records using the clinical system. Code clinical information accurately. Support the implementation of prescribing alerts, recalls and medication safety initiatives. Quality Improvement Participate in prescribing audits and quality improvement projects. Contribute to Significant Event Analysis (SEA) and learning activities where appropriate. Assist with achieving Quality and Outcomes Framework (QOF) and Enhanced Service targets where relevant. Communication Develop effective working relationships with the PCN and practice staff. Attend team meetings as required. Escalate concerns regarding medication safety promptly to the appropriate clinician. Information Governance Maintain patient confidentiality at all times. Comply with GDPR, NHS Information Governance requirements and practice policies. Ensure accurate documentation within the clinical record. Professional Responsibilities Maintain registration with the General Pharmaceutical Council (GPhC). Undertake mandatory and role-specific training. Maintain Continuing Professional Development (CPD). Work within the scope of competence and seek advice where appropriate. Comply with all practice policies, procedures and professional standards. General

Responsibilities The post holder will

Promote equality, diversity and inclusion. Maintain a professional and courteous manner at all times. Participate in appraisal and personal development. Comply with Health and Safety legislation and infection prevention policies. Undertake any other duties appropriate to the role and grade, as reasonably requested by the Partner GPs or Practice Manager.