Operations Support Co-ordinator

Key Responsibilities Assist with the day-to-day operation of the practice and support smooth workflow across clinical and administrative teams. Assist with the coordination of contractual activities and requirements. Support appointment system planning and development in collaboration with the management team and wider team. Work collaboratively with teams, providing support to front-line staff and assisting with the improvement of processes. Support the practice in responding to patient feedback and identifying opportunities for improvement. Assist with projects and initiatives aimed at improving efficiency, patient experience and service delivery. Work closely with the Practice Governance Lead to support operational processes and ensure they align with governance requirements. Provide general operational support to the management team as required.