SOC Operator

Job Title

Security Operations Centre (SOC) Operator

Location

Northampton

Salary

Competitive

Shift Pattern

4 on, 4 off (12-hour shifts: Days, Nights & Weekends | 7am-7pm, 8am-8pm, and 7pm-7am)

Start Date

ASAP - We want the right person in our team today!

At Mitie, we look after the places, assets, and people that keep the UK running. We are currently expanding our dedicated B&Q Security Operations Centre (SOC) team in Northampton, and we are looking for vigilant, proactive, and communication-focused individuals to join us on a permanent basis.

What You'll

Do as a SOC Operator

As a vital part of our security network, you will be the "eyes and ears" protecting B&Q stores and distribution centres nationwide.

Your day-to-day will include

-

Proactive Monitoring

Operating state-of-the-art CCTV systems to detect, deter, and disrupt criminal activity.

-

Incident Management

Taking control during live incidents, communicating clearly with on-site teams, and coordinating with law enforcement when needed.

-

Evidence Gathering

Writing accurate incident reports and compiling evidence packs to support investigations.

-

Customer Service

Handling incoming calls and emails with the utmost professionalism.

-

Compliance

Ensuring all operations strictly adhere to data protection laws and industry standards.

What We Are Looking For

-

Excellent Communicators

You need a positive attitude, a professional telephone manner, and the ability to write clear, concise reports.

-

Tech-Savvy Individuals

Comfortable using computers, including Microsoft Office (Word, Excel, Outlook).

-

Cool Under Pressure

The ability to stay focused, follow detailed processes, and make quick decisions in fast-paced situations.

-

Team Players

A strong work ethic and the ability to build great relationships with colleagues and clients.

-

Flexibility

Ready to commit to a 4-on, 4-off shift pattern covering days, nights, and weekends.

-Holding an active SIA CCTV Licence is a major plus, but not essential as we can fund this for the right candidate!

Job Title

Security Operations Centre (SOC) Operator

Location

Northampton

Salary

Competitive

Shift Pattern

4 on, 4 off (12-hour shifts: Days, Nights & Weekends | 7am-7pm, 8am-8pm, and 7pm-7am)

Start Date

ASAP - We want the right person in our team today!

At Mitie, we look after the places, assets, and people that keep the UK running. We are currently expanding our dedicated B&Q Security Operations Centre (SOC) team in Northampton, and we are looking for vigilant, proactive, and communication-focused individuals to join us on a permanent basis.

What You'll

Do as a SOC Operator

As a vital part of our security network, you will be the "eyes and ears" protecting B&Q stores and distribution centres nationwide.

Your day-to-day will include

-

Proactive Monitoring

Operating state-of-the-art CCTV systems to detect, deter, and disrupt criminal activity.

-

Incident Management

Taking control during live incidents, communicating clearly with on-site teams, and coordinating with law enforcement when needed.

-

Evidence Gathering

Writing accurate incident reports and compiling evidence packs to support investigations.

-

Customer Service

Handling incoming calls and emails with the utmost professionalism.

-

Compliance

Ensuring all operations strictly adhere to data protection laws and industry standards.

What We Are Looking For

-

Excellent Communicators

You need a positive attitude, a professional telephone manner, and the ability to write clear, concise reports.

-

Tech-Savvy Individuals

Comfortable using computers, including Microsoft Office (Word, Excel, Outlook).

-

Cool Under Pressure

The ability to stay focused, follow detailed processes, and make quick decisions in fast-paced situations.

-

Team Players

A strong work ethic and the ability to build great relationships with colleagues and clients.

-

Flexibility

Ready to commit to a 4-on, 4-off shift pattern covering days, nights, and weekends.

-Holding an active SIA CCTV Licence is a major plus, but not essential as we can fund this for the right candidate!