About this role

Job title

Santa's Helper (Grade 3)

Job Category

Catering & Hospitality

Location

Rhondda Heritage Park, Pontypridd, Rhondda Cynon Taf, MK9 1EA, Rhondda Cynon Taf County Borough Council

Hours per week 40

Salary

£13.05 per hour

Enhanced rates on weekends, contract from 21st November until 24th December

Christmas Event Team Member (Welsh Speaking)

Santa's Toy Mine at Rhondda Heritage Park

Fixed Term Seasonal Position 21 November - 24 December Approximately 260 hours across the event period

Rhonda Heritage Park is seeking an enthusiastic, confident, and Welsh-speaking individual to join our festive team for our popular Christmas experience, Santa's Toy Mine.

The Role

Working alongside Santa in his grotto, you will play a key part in creating magical Christmas memories for visiting families. Acting as the main point of contact when groups are handed over by the Elves, you will help ensure every child enjoys a warm, engaging, and memorable experience.

What We're Looking For

We are looking for someone who is

Fluent in Welsh

Outgoing, friendly, and confident

Passionate about delivering exceptional customer experiences

Comfortable engaging with children of all ages

Energetic, cheerful, and able to bring festive spirit to every interaction

Reliable and able to work as part of a team

Key Responsibilities

Welcome and engage with families visiting Santa's grotto

Support Santa in creating a magical and memorable experience

Interact confidently with children and adults in both Welsh and English

Help manage the flow of groups between the Elves and Santa

Maintain a fun, positive, and professional atmosphere throughout the event

Contract Details

Seasonal role from 21 November to 24 December

Approximately 260 hours available across the event period

Hours and shifts will be provided as part of the event schedule

If you love Christmas, enjoy working with children, and are passionate about creating unforgettable festive experiences, we'd love to hear from you.

Apply now to join the Santa's Toy Mine team and help bring Christmas magic to life at Rhondda Heritage Park. ???