Practice Manager

Lead the day-to-day operation of both sites, with a visible presence at Kings Langley and regular travel to Bovingdon. Provide clear direction to the Deputy Practice Manager, Operations Manager and administrative teams. Oversee premises, IT systems, digital developments and service improvement projects. Implement agreed partnership decisions and ensure actions are followed through Lead workforce planning, recruitment, induction, appraisal, performance and absence management. Ensure HR policies are implemented consistently, and support staff wellbeing and team culture. Support the partners in managing budgets, payroll, claims, contracts, expenditure and practice income. Provide accurate management information, advice and recommendations to the partners. Monitor QOF, enhanced-service and PCN activity and income in partnership with clinical and administrative leads. Lead readiness for CQC inspection and maintain effective governance systems. Ensure policies, audits, risk registers, complaints processes, significant event reviews and training records are up to date. Oversee compliance with information governance, health and safety, premises and business continuity requirements. Represent the practice at PCN, locality, ICB and other external meetings. Help the practice respond to changes in NHS primary care. Additional Information The role requires flexibility in working hours to meet the needs of the practice Duties may vary or change as the needs of the practice and NHS evolve - this will not be viewed as contractual change