Workshop Controller

Workshop Controller – Beckenham

We are recruiting for an experienced Workshop Controller, Senior Service Advisor, Workshop Coordinator or Aftersales Controller to join a busy independent garage in Beckenham. Applicants must have strong automotive aftersales experience, be confident allocating work to Technicians, managing parts and quotations, handling customers and supporting the day-to-day workshop operation. A Full UK Driving Licence and the right to work in the UK are required.

Job Details

Location

Beckenham

Salary

£35,000–£40,000 basic

Bonus

Annual performance-related bonus

Hours

Monday–Friday, 8:00am–6:00pm, usually finishing around 5:30pm depending on workload. 1 in 2 Saturdays, 8:00am–12:30pm

Reference

31244

Workshop Controller Company Benefits

• Annual performance-related bonus
• Senior position with scope for additional responsibility
• Family-run independent garage environment
• Hands-on involvement across the workshop and aftersales operation

-

Usually finish around 5

30pm where workload allows

Workshop Controller Role

• Allocate work effectively across the Technician team
• Support the day-to-day coordination of workshop activity
• Order parts required for servicing and repair work
• Prepare quotations and communicate costs to customers
• Handle incoming customer calls and service enquiries
• Provide additional support on service reception when required
• Take on further workshop and aftersales responsibilities as the role develops

Workshop Controller Requirements

• Previous Workshop Controller, Senior Service Advisor or strong automotive aftersales experience
• Experience coordinating Technician workloads within a garage or workshop
• Confident dealing with a high volume of customer enquiries
• Strong knowledge of quotations and parts ordering
• Excellent organisation and ability to prioritise workshop requirements
• Strong customer service and communication skills
• Comfortable working within a busy independent garage environment
• Full UK Driving Licence – essential
• Right to work in the UK

How to ApplyIf you're interested in this Workshop Controller vacancy in Beckenham, please apply with your CV and one of our consultants will contact you upon receipt.

This is an urgent requirement offering a hands-on position within a family-run independent garage, with the opportunity to take on further responsibility as the role develops.

All applications will be treated in the strictest confidence.

Consultant

Robert Samuels

Octane Recruitment

RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Workshop Controller role isn't quite right, we also recruit for similar positions including Workshop Controller, Workshop Coordinator, Senior Service Advisor, Service Advisor, Aftersales Advisor, Aftersales Controller and Service Receptionist roles across the UK.