Customer Service Advisor

Customer Service Advisor - Castle Donington

At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington. You will be the first point of contact for customers, managing enquiries and providing support across various channels to ensure a high-quality service experience.

Shift patterns

* 37.5 hours per week

* 7.5 hours per day, with shifts scheduled between 08:00 and 19:15

Pay rates

* 15.34 GBP hourly

Must-have requirements for

Customer Service Advisor

* Must have availability at the end of May for a formal interview

* Must have lived in the UK for at least 5 years

* Must have a clean DBS check

* Must have at least 6 months of experience in a call centre environment

* Must have experience in sales

Role for Customer Service Advisor

* Act as the primary point of contact for customers via phone, email, and internal systems

* Track deliveries and provide accurate information regarding products and services

* Resolve customer queries efficiently with a focus on first-time resolution

* Identify opportunities to upgrade or cross-sell services while maintaining brand standards

* Manage customer objections professionally to ensure high levels of satisfaction and confidence

Benefits for Customer Service Advisor

* Gain valuable experience with a globally recognized logistics leader

* Work in a professional and supportive team environment

* Develop your skills in customer service and sales within a fast-paced setting

Location

Castle Donington.

Duration

Ongoing

This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability.

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do

NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.