Cardiology Specialist Administrator | North West Anglia NHS Foundation Trust

To assist with the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.

To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team. Assist the Cardiology Lead Nurse to develop and support the team on the range of competencies required.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Ensure information is recorded on all systems in a timely fashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.

Manage and maintain the Cardiology Nurse led Clinic diary and waiting lists ensuring appointment slots are fully utilised and booked in accordance with the Trust Patient Access Policy

Accurate recording of information

Timely distribution of letters and information, both for Trust and external organisations.

Ensure all administrative processes are adhered to within the speciality team.

To respond to general enquiries to the department

Register referrals onto department computer system in accordance with Trust and National Booked Admissions Programme procedures.

Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.

Utilise Medway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors when required.

Accurate filing of information

Our Values

Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. From a long list of values, staff selected the most important ones.

How our staff live to these values will be through our ‘personal responsibility framework’ - which outlines how staff are expected to behave.

The Trust board will monitor and review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.

Divisional Structure

Following the formation of North West Anglia Foundation Trust in April 2017, our operational functions across our hospitals merged to form five clinical divisions:

Division of Medicine

Division of Urgent Care

Division of Surgery

Division of Family and Integrated Support Services

Division of Maternity, Gynaecology and Breast Services

The clinical divisions are key to our service delivery and are led by a triumvirate comprising of a Divisional Director, Divisional Nursing Director, and Divisional Operations Director.

Your responsibilities to the Trust, our patients and staff

Assist with the management and provision of an efficient and comprehensive administration support within the Cardiology Department.

Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.

To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team in accordance with the correct procedures and policies.

Assist the Cardiology Lead Nurse to develop and support the team on the range of competencies required.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Significantly contribute to the delivery of pathways for patients encompassing Cardiology services and other external specialities. This will include actively monitoring and tracking patients on the Cardiology waiting lists.

Ensure information is recorded on all systems in a timely fashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.

Undertake MPA’s for the Cardiology Specialist Nurse Administration team.

Manage annual leave and sickness reporting ensuring all records are updated in a timely fashion.

To perform all allocated tasks required to meet the needs of the service.

To undergo training as necessary to meet the needs of new developments within the Service. To identify training for other members of the team in conjunction with the Cardiology Lead Nurse and Cardiology Service Manager.

This advert closes on Wednesday 23 Sep 2026