Cygnet

Ward Administrator/Clerk

Taunton TA3 7BQ

Key information

Pay
£25.245 to £25.245 an hour
Hours
Full-time
Contract
Permanent
Posted date
14 Sep 2026
Closing date
20 Nov 2026

About this role

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a

Ward Administrator/Clerk to join our team at Cygnet Taunton.

Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.

Your Day-to-Day...

Salary

£

25,245 per annum

You’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.

-

Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).

-

Helping to ensure the wards are compliant with various clinical dashboards.

-

Ensuring paperwork is submitted so the patient database is kept up to date.

-

Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).

-

Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.

-

Maintain and update ward displays and information points to ensure these remain current and relevant

-

Liaise with external agencies, referrers, relatives and other professionals as required.

-

Attend and take minutes at meetings as requested.

-

Record all enquiries using appropriate documentation and ensure action is taken where necessary.

-

Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.

-

Provide cover and support to the Administration Department as requested.

-

Ensure confidentiality and security of patient related data at all times.

You are...

  • Experienced in administration in a fast-paced environment (2 years experience)
  • Proficient in typing and minute taking.
  • Organised, diligent and can strictly adhere to processes & procedures
  • Knowledgeable of mental health & patient confidentiality issues
  • Skilled at inputting, pulling & analysing data using Microsoft Excel
  • Proficient in Microsoft Word, PowerPoint, etc
  • An excellent verbal & written communicator with strong interpersonal skills
  • Able to swiftly solve problems & work under pressure without compromising quality

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Pension scheme
  • “Cycle to work” scheme & employee discount saving

Please note

successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply