About this role

Job Description

Sous Chef

Location

Twycross Zoo

Salary

Up to £35,000 per annum

Contract

Full-Time, Permanent, 40 hours per week, 5 days

out of 7

Are you an experienced Sous Chef looking for an

exciting opportunity to work in a busy, multi-site visitor attraction? RA

Venues is seeking a hands-on, proactive Sous Chef to support food production

and service across a variety of high-volume catering outlets at Twycross Zoo.

This is a fantastic role for someone who thrives in a fast-paced environment

and enjoys variety in their work.

What We Offer

A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
20 days annual leave (excluding bank holidays)
Free staff parking
Free tickets to the zoo
Free staff meals whilst working on site
Compass reward scheme
A supportive, values-driven culture within cohesive teams
Opportunities for growth and development within a national business
A chance to make a meaningful impact in a continuously growing sector

About the Role

As Sous Chef at Twycross Zoo, you will support the

Head Chef in overseeing kitchen operations across the attraction’s multiple

food outlets and events. You will lead the kitchen team, ensuring high-quality

food production, excellent service, and adherence to all health, safety, and

food hygiene standards.

Key aspects of the role include managing food

preparation, allergen compliance, stock control, deliveries, and team

leadership. You will also assist with food management systems, helping to

ensure operational efficiency and consistency across all areas.

This is a hands-on role requiring flexibility, strong

organisational skills, and the ability to work effectively in a busy,

multi-function environment.

Key Responsibilities

Food Production & Service

Prepare, cook, and assist in serving high-quality dishes across multiple high-volume retail and catering sites

Health &

Safety & Food Safety

Maintain compliance with all food hygiene, allergen, and health & safety standards

Team Leadership

Lead and motivate a small kitchen team, including rota management and on-the-job training

Stock & Ordering

Manage ordering, deliveries, and stock control to ensure efficient operations

Food Management Systems

Support accurate recording and reporting using food management software and processes

Event Support

Deliver catering for events across the site, maintaining high standards under pressure

The Ideal Candidate

Minimum 3 years’ experience in a busy, multi-function kitchen
Proven experience managing a small team and overseeing kitchen operations
Strong knowledge of food safety, allergens, and health & safety legislation
Experience with food management systems and stock control
Excellent leadership, organisational, and communication skills
Adaptable, proactive, and able to thrive in a fast-paced, high-volume environment
Passionate about food, hospitality, and delivering excellent visitor experiences
Experience in a similar visitor-led environment is desirable

About Us

Restaurant Associates is a leading premium hospitality

provider with an ethos drawn from our history of fine and high-quality dining

in London and New York.

Within our venues team, we provide catering and

hospitality services to some of the most iconic visitor attractions and

destinations in the UK including the Imperial War Museum London, Glyndebourne

Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.

Within these amazing venues we operate a host of bespoke cafés and restaurants,

as well as delivering private events ranging from small meetings to large-scale

ground events of up to 1000 people. You can find a full list of our venues on

our website.

Compass Group UK&I is committed to fostering an

environment where every individual can truly be themselves at work and has

equal opportunities to advance in their careers. We strive to build a culture

that respects and celebrates the unique talents, beliefs, backgrounds, and

abilities of all our team members. We want our colleagues to feel valued,

empowered to reach their full potential, and to thrive - because diversity is

our strength!