Retail Online Hub Assistant

Team

Retail

Location

Skipton Superstore (Opening November 2026), please note this is not a remote based role

Work pattern

14 hours per week to include each Monday

Salary

Up to £9,345.68 per annum

Contract

Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our

Retail Online Hub Assistant

The succesful candidate will be responsible for processing and listing donations on the donated online hub to maximize our donated online income stream

You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience

About the Retail team

Our retail operation consists of over 80 charity shops

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our

Retail Online Hub Assistant

experience of listing and selling items on online platforms (Professional or personal).

good IT skills and confident using MS Office (Word, Excel, Outlook).

ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.

self-motivated with a flexible, positive, and resilient attitude.

What we can offer you

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

Interested?

Here’s how to apply

Application closing date

22nd October 2026

Virtual interview date

TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include

anonymised application form

virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.