Team Leader

Job Title

Team Leader

Salary

£12,399.96 per annum

Hours

15 per week

Contract

Permanent

Type of Employment

Part Time

Location

Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England DY1 2HQ

Main Duties

-Responsible for producing audit improvement plans for the client.

-Attend regular cleaning technical and efficacy audits.

-Management of rota ensuring suitable cover in place and overtime/cover allocated within budget.

-Manage competency checks of staff within designated zone.

-Escalate appropriately to management any issues that may impact service.

-Demonstrate, with training, an understanding of contractual obligations to minimise deductions within payment

-Undertake Personal Development Reports (PDR) for Domestic Assistants setting objectives and managing their

-performance against these.

-Ensure staff are fully compliant with on-site regulations i.e uniform, smoking legislations, H&S.

-Manage all HR related issues to their staff including absence management, grievance and disciplinary issues etc.

-Working with the Cleaning Compliance Manager to ensure documentation and meetings are held in line with

-Mitie policy and Employment Law.

-Confidentially deliver agreed toolbox talks as and when required. This will cover a range of specialisms such as

-healthcare cleaning, health and safety, health and wellbeing.

-Complete inspections of areas, ensuring any issues are identified with the relevant staff members to avoid a

-repeat of the issue.

-Positive communication with all staff to promote a one team attitude.

-Identify trends when reviewing audits and compiling an internal action plan for implementation.

-Manage consumable and labour spend in line with budget as directed by the Cleaning Manager.

-Report any complaints in a professional and timely manner and support responses.

-Report accidents and near misses as per company and client procedure.

-Support staff with mandatory training achieving the agreed Mitie target as set.

-Maintain and keep up to date Mitie Site pack documentation.

-Build strong working relationships with ward and department leads with the allocated zone, acting as the first

-line of response for them when issues arise or assistance is needed.

-Support catering with the 24/7 menu if working within the required time.

-Checking and maintaining all areas to support line manager.

-Carry out cleaning monthly tasks in line with customers' requirements.

-Be willing and able to support operationally if resource levels fall below required need.

-Check all stock levels and report to manager & stores for ordering.

-Training for staff on all areas including terminal cleans and hygiene training.

-Carry out other reasonable requests from client and/or manager.

What we are looking for

-Leadership experience preferred although training will be given.

-Industrial/Healthcare Cleaning experience preferred.

-Ability to positively communicate at all levels.

-Ability to work on own and in a team.

-Ability to work to set schedules and on own initiative.

-Flexibility essential in workload and possibly hours if needed.

-Work both pro-actively and re-actively.

-Undertake variety of tasks that are within this role, both internal and external.

-Basic knowledge & understanding of health and safety policies.

-Implementation of H&S policies and procedures.

-Basic IT Skills.