About this role

We are looking for an Order Processing Specialist to manage customer orders from entry through to shipment and invoicing, ensuring accurate and timely delivery of goods. You will coordinate with manufacturing, warehouse, and logistics teams to process orders, arrange shipments, track deliveries, and handle customer queries.

Key Responsibilities

Process customer orders and invoices accurately

Coordinate outbound shipments and freight bookings

Liaise with warehouse and manufacturing teams to schedule orders

Track deliveries and update shipment status

Handle customer enquiries, returns, and claims

Maintain accurate order and shipment records

Requirements

Experience in customer service, order processing, or logistics

Strong attention to detail and organisational skills

Good IT skills (Excel, Outlook, SAP is a plus)