Deputy Head of Information Systems | Croydon Health Services NHS Trust

An exciting opportunity exists for a Deputy Head of Information Services to contribute to the continued development of our Trust's data warehouse. This key role, within a dynamic team will be responsible for developing and enhancing the Information Department , to continue to meet the needs of Croydon Healthcare NHS Trust.

Working closely with both clinical services and Informatics colleagues, the successful candidate will bring excellent technical and analytical skills, and knowledge and experience of using data and information to understand and support clinical services.

In return, this challenging post will allow the successful applicant to play a crucial role in developing the performance and scope of the data warehouse within the trust. There will be chances to develop new skills and also offer the opportunity to be a part of many exciting and challenging projects currently being undertaken at the Trust.

Please apply early as vacancies may close before the given closing date when sufficient applications for this exciting opportunity have been received.

As part of the recruitment process, candidates will be required to complete a short test on site.

• Support the management, development, and ongoing support of the Trust's data warehouse and wider information management arrangements, acting as the subject matter expert on business intelligence.
• Provide technical authority for the business intelligence function, supporting digital change initiatives across the department.
• Assist with the design and implementation of informatics solutions to ensure the Trust meets national, commissioning, and local reporting requirements, supporting a comprehensive performance management framework.
• Support delivering a robust technical environment that enables the Trust and its partners to use assured and reliable information for service change, efficiency, and continuous improvement in patient care.
• Be involved with the development of self-serve data reporting tools, enabling colleagues to access key performance indicators, capacity and demand activity, and data quality metrics.
• Ensure all data management and reporting activities comply with Information Governance, data protection, and NHS standards.

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Please see the attached supporting document which contains more information about the role in the jobdescription and person specification.

The Deputy Head of Information Services is a pivotal role within the Information department, responsible for ensuring the Trust excels as a data-driven organisation.

The post holder will

• Work to builds data engineering solutions that can move data between systems/platforms.
• Contributes to the capture, transformation and loading of data. Ensures this activity is undertaken in a timely manner to facilitate and support the submission of information for monitoring Trust activity as well as statutory/contractual returns.
• Has responsibility for ensuring that the data for clinical and operational analytic and reporting needs are consistent, accurate, and timely to enable the delivery of the Trust’s clinical strategy.
• Has responsibility for providing data and data models to support analytics and insight generation in response to ad-hoc requests and special projects where specialist input will be required.
• Proactively engages with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships.
• Provides oversight and advice on all data models used by the wider information department.
• Responsible for optimisation of the complex data processes and data design to provide a satisfactory user experience (internal and external to department).

This advert closes on Tuesday 22 Sep 2026