Practice Manager

Provide strategic and operational leadership to ensure the smooth running of the practice. Lead the HR process, recruitment, checks, contracts, appraisal and performance. Manage staffing levels within target budgets and line manage the management team Oversee staff induction and training, and ensure that all staff are adequately trained to fulfil their role. Support and mentor staff, both as individuals and as team members and encourage team working. Support staff with training and development. Oversee complaints and significant events. Lead on HR issues implementing effective systems for the resolution of disputes and grievances. Keep abreast of changes in employment legislation. Prepare payroll and pensions ensuring accurate reporting. Support the Partnership and keep them informed of developments in primary care and shape strategy. Maintain ongoing CQC compliance. Support the Patient Participation Group. Monitor operational performance and implement improvements where required. Co-ordinate intra-practice communications within the PCN First point of contact for members of the PCN and other organisations for the delivery of PCN work, projects and schemes including the recruitment and retention of additional roles reimbursement scheme Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working. Monitor and scrutinize contractual and financial requirements for the PCN to protect the practice reputation and income.