Operation Manager/Assistant Manager GP Practice

Oversee the day-to-day operations of the practice, supporting the Business Manager and ensuring staff meet their responsibilities. Provide leadership, line management, appraisals, recruitment, induction, training, and absence management for reception and administrative staff. Act as HR lead, ensuring compliance with policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave via TeamNet, and supporting staff development. Manage the clinical system and IT processes, including user access and security for EMIS Web. Support staff with searches, audits, templates, rotas, and resolve local IT issues. Lead governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella, and waste management. Oversee premises, assets, insurance reports, smart card sponsorship, PPG meetings, and liaise with external stakeholders, deputising for the Business Manager when required. No canvassing or recruitment agencies.