Podiatry Administrator

Job Purpose

To provide administrative and clerical support to the Halton podiatry service. Provide telephone duties for Podiatry clinics and bookings. To use own initiative to maintain the day-to-day smooth running of the office and to be responsible for organising and prioritising own workload to ensure deadlines are met. Duties and Responsibilities Principle Duties and Responsibilities 1. To provide administration functions for clinics and be the first point of contact for all enquires regarding the service, deal with general enquires from patients, carers and other health professionals and to be fully conversant with the computerised system. 2. To book in patients attending clinics, make follow-up appointments, reschedule appointments. 3. To assist in information collecting as requested by registered staff. 4. To take messages and relay accurately to podiatrists 5. Register referrals to designated waiting lists 6. To be responsible for establishing and maintaining effective administrative systems including filing. 7. To be able to communicate effectively in a variety of ways with patients and carers to ensure smooth delivery of services 8. To prepare patient case notes in line with local policies and ensure case notes are kept up to date. 9. To make appointments for patients and deal with cancellations as per local protocols. 10. Exercise good personal time management, punctuality and reliable attendance 11. To attend regular meetings as required e.g. staff meetings 12. To undertake any other duties that might be considered appropriate by the team leader. 13. Adhere to all Trust policies and procedures. 14. Expect to contribute to policy and service development within own role 15. Maintain staff and patient confidentiality and adhere to the Data Protection Act at all times 16. Comply with PDP including KSF and appraisal system 17. To participate in audit as required Please see Full Job Description attached.