Operations Admin Assistant

Role Purpose

To provide effective administrative and operational support across the business, ensuring key records, registers, documentation and routine activities are maintained accurately and efficiently. The role supports Quality, Health & Safety, Facilities, Reception and the wider Operations team.

Key Responsibilities

• Maintain key Operations, Quality and Health & Safety records, registers and supporting documentation.

• Support ISO 9001, GMP, audit, non-conformance and continuous improvement activities.

• Maintain staff administration records including rotas, holidays, absences, inductions, training, lockers, uniforms and PPE.

• Support routine facilities administration, including cleaning supplies, stationery and other operational purchasing requirements.

• Provide reception cover, including answering calls, welcoming visitors, handling post and maintaining meeting/reception areas.

• Raise purchase orders and assist with general procurement and supplier administration.

• Maintain staff information boards, notices and operational communications.

• Support routine reporting, data collation, spreadsheet work and basic analysis.

• Assist with job sheets, reconciliations and other routine operational documentation.

• Provide general administrative support to the Operations Director, Operations Manager and wider Operations team.

• Assist with projects, process documentation, procedure mapping and other operational improvement activities as required.