Band 8a Service Manager – Medicine Care Group

A Vacancy at Barking Havering and Redbridge University Hospitals NHS Trust.

The Medicine Care Group is looking for highly motivated Service Managers to join our busy departments. The post holders will assist the General Managers in the daily running of select services.

Working in partnership with the General Manager to manage elective, non-elective, cancer and diagnostic pathways and recovery plans whilst providing managerial leadership, expertise and operational support to all staff. There will be strong focus on the delivery of efficient and productive services.

The ideal candidate will have knowledge and experience in operational management, medical staffing & workforce, impeccable customer service skills and the ability to prioritise their workload in a busy environment.

If you are interested in applying to work with our experienced and knowledgeable teams please consider the appropriate service for your application

Working in partnership with the General Manager, the Service Manager manages a defined area of responsibility providing managerial leadership, expertise and operational support to staff within the area of management.

Works with the General Manager with a particular focus on the operational performance of the service to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Care Group’s strategic objectives.

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance.

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

This advert closes on Monday 18 May 2026

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