Hertfordshire Community NHS Trust • Welwyn AL6 9SB
About this role
- To provide a comprehensive, professional, and confidential administrative and secretarial service to the Community Beds Leads using organisational ability in terms of administrative systems and demonstrating a high level of initiative and motivation.
- To work in a managed rather than supervised environment, responsible for managing and prioritizing own workload.
- To work effectively across the inpatient units, maintaining good communication and information sharing.
- To organise and coordinate meetings for members of the team including liaising with other departments alongside other members of the Administration team.
- To liaise closely with the Service Leads and take appropriate action in their absence for example, giving procedural and non-clinical advice and information to staff and patients including outside agencies and passing matters on.
- To provide effective communication when dealing with the team and outside agencies.
- To participate and contribute to the maintenance, evaluation, and continuing development of the service, including the use of SystemOne
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Proposed interview date
19th May 2026*
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- Answering telephone calls
- Liaising with external providers
- Arranging appointments
- Supporting clinicians in administration tasks
- Working with the clinical systems database System0ne and other systems
- Updating and overseeing databases
- Taking minutes for meetings
- Roster management
- Audits
We can offer you
- Regular appraisal, personal development, planning and opportunities for continuing professional development.
- Opportunities to work closely with a multi-disciplinary team and learn from others.
- 27 days annual leave, 29 if you have worked for the NHS for 5 years and 33 if you have worked for the NHS for 10 years, in addition to 8 days bank holidays, based on full time hours.
- Entitlement to the NHS pension scheme.
- To provide a comprehensive, professional, and confidential administrative and secretarial service to the Community Beds Leads using organisational ability in terms of administrative systems and demonstrating a high level of initiative and motivation.
- To work in a managed rather than supervised environment, responsible for managing and prioritizing own workload.
- To work effectively across the inpatient units, maintaining good communication and information sharing.
- To organise and coordinate meetings for members of the team including liaising with other departments alongside other members of the Administration team.
- To liaise closely with the Service Leads and take appropriate action in their absence for example, giving procedural and non-clinical advice and information to staff and patients including outside agencies and passing matters on.
- To provide effective communication when dealing with the team and outside agencies.
- To participate and contribute to the maintenance, evaluation, and continuing development of the service, including the use of SystemOne
- Answering telephone calls
- Liaising with external providers
- Arranging appointments
- Supporting clinicians in administration tasks
- Working with the clinical systems database System0ne and other systems
- Updating and overseeing databases
- taking minutes for meetings
- Roster management
- Audits
This advert closes on Monday 11 May 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.