Band 4 - Medical Secretary, Stroke and Care of the Elderly

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust.

An exciting opportunity has arisen within the Medicine Division in West Hertfordshire NHS Trust based at Watford General Hospital. We are looking for Medical Secretary/Pathway Navigator for 37.5 hours per week.

We are looking for a proactive, forward thinking, highly motivated, enthusiastic individual, who will be compassionate and proactive, working with consultants, nursing, management and colleagues to co-ordinate waiting lists, book outpatient appointments ensuring the patient pathway is protected by providing secure, timely and appropriate arrangements in accordance with Trust pathways.

The successful applicant will need to have a good general level of education with formal secretarial qualifications, with medical terminology knowledge and possess the essential qualifications outlined in the attached Person Specification.

The successful candidate will provide medical secretarial support to one or more stroke/care of the elderly consultants and will be required to cross cover in colleagues’ absence.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work life balance.

www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

To provide a professional and welcoming first point of contact for our patients.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of stroke & care of the elderly clinics, cancelling and amending clinic lists following instruction from the clinicians, ASM and ADM. RTT tracking and validating.

This advert closes on Tuesday 19 May 2026