Technical Manager

Technical Manager (Property Services / Compliance & Asset Management)

Salary

Up to £55,000

Location

South West London

We are seeking an experienced Technical Services Manager to lead on a range of complex property services workstreams within a high-performing housing environment. This is a key leadership role with responsibility for ensuring compliance, driving service improvement, and overseeing critical areas including building safety, disrepair, damp & mould, fire risk actions, and contractor performance.

You will provide strategic and operational oversight across multiple technical functions, ensuring statutory obligations are met, risks are effectively managed, and services are delivered to a consistently high standard. Working closely with senior leaders, contractors, and internal teams, you will play a central role in shaping performance, governance, and resident outcomes.

Key Responsibilities

• Lead on compliance-related service areas including damp & mould (Awaab's Law), disrepair, fire safety actions, and building safety compliance
• Oversee contractor performance, procurement activity, mobilisation, and ongoing contract governance
• Ensure effective management and delivery of FRA actions, M&E requirements, EICRs, and LGSR compliance
• Manage risk, audit trails, and performance reporting for senior leadership and board-level governance
• Oversee disrepair case management, including legal liaison, cost control, and statutory compliance
• Drive data-led performance monitoring, identifying trends, risks, and service improvements
• Lead on complaints, Ombudsman responses, and external stakeholder engagement where required
• Manage and develop a multi-disciplinary team, ensuring high performance and accountability
• Contribute to service transformation, process improvement, and operational efficiency initiatives

About You

You will be a confident and experienced technical leader with a strong background in housing, property services, or a compliance-driven environment.

You will bring

• Strong experience in building safety, asset management, or repairs/disrepair services
• Proven track record in contractor management, procurement, and performance improvement
• Deep understanding of housing compliance, HHSRS, and statutory obligations
• Experience managing risk, budgets, and complex operational casework
• Strong stakeholder management skills, including working with senior leadership and external partners
• Analytical mindset with the ability to interpret data and drive service improvements
• Ability to lead teams, manage change, and operate effectively under pressure

What We're Looking For

A proactive, solutions-focused professional who can balance strategic oversight with hands-on delivery. You will be comfortable operating in a fast-paced environment, managing competing priorities, and driving high standards across technical and compliance functions.

This is an excellent opportunity for a motivated leader looking to make a tangible impact on service quality, safety, and resident outcomes.