Healthcare Support Worker – Personal Care - Older Peoples Medicine

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.

We welcome applications from individuals wishing to become a Band 2 Healthcare Support Worker - Personal Care and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience.

We are seeking a compassionate and motivated band 2 Healthcare Support Workers to join our Older Peoples Medicine team on Dunston Ward. This is a rewarding opportunity to support the delivery of high-quality, person-centred care for older adults with a range of complex physical, cognitive, and social needs. Working under the direction of a Registered Nurse, you will play a vital role in supporting patients, service users, and their families across a range of care settings.

The successful candidate will be highly motivated, enthusiastic and keen to learn and develop.

Under the direction of the registered professional, work with all members of the multi-disciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. This job description is to be read in conjunction with the scope of practice for band 2 HCSW- personal care at NNUH.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of

NHS benefits/discounts and in addition

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please see the attached job description for full details and main responsibilities.

Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

This advert closes on Monday 18 May 2026