Radiography Assistant - Paul Strickland Centre | East and North Hertfordshire Teaching NHS Trust

We are recruiting for a Radiography Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The role is patient-focused, service-driven and requires flexibility. You will ensure patients are made comfortable in waiting areas as well as dealing with their emotional needs by communicating with sensitivity and understanding.

You will work closely with the multi-disciplinary team to support the provision of a high quality imaging service.

The main components of the job will be scheduling appointments for the different types of scans carried out in the

Centre

CT, MRI and PET/CT.

The role will also include some reception duties.

In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Reception Admin Duties

• Welcoming patients and visitors into the department
• Checking and amending patient details onto the department computer system (RIS)
• Liaising with porters and ward staff regarding in-patient preparation and transport
• Liaising with the hospital transport office to ensure patients’ hospital transport is arranged for their return journeys
• Monitoring usage and re-ordering of supplies
• Taking payment for various small items on sale and handling donations for the fund-raising department
• Ensuring paying patients complete relevant forms and entering details correctly onto the computerised record system
• Retrieving patient referral forms and any relevant blood test results as part of preparation for scanning sessions

Appointment scheduling

• Entering patient appointment dates and times, referral details, and any other relevant information regarding the appointment onto the computerised system
• Ensuring that patients are notified of the date and time of their appointment and where appropriate, transport arrangements are made. Sending appointment letters and information leaflets
• Liaising with porters and ward staff regarding in-patient appointments and preparation
• Providing a service to patients and referrers wishing to expedite, reschedule or cancel appointments
• Communicating effectively with the radiographers regarding any problems, complaints, or service issues

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Tuesday 26 May 2026