Southend University Hospital NHS Trust • Chelmsford CM1 7ET
About this role
You will be responsible for booking endoscopy procedures, managing appointments, and providing a professional and patient-focused administrative service.
Working within established procedures and under the guidance of senior staff, you will ensure accurate data entry, effective communication with patients and clinical teams, and support the smooth running of endoscopy pathways.
No VISA sponsorship available for this role
The Endoscopy Booking Officer is responsible for the efficient and accurate booking of endoscopy procedures, supporting the delivery of a safe, timely, and patient-centred service.
You will manage referrals, appointment scheduling, waiting lists, and patient communications in line with Trust policies, national targets, and NHS guidelines.
Requiring close collaboration with clinical teams, administrative colleagues, and patients to ensure effective use of endoscopy capacity, adherence to referral-to-treatment (RTT) standards, and a positive patient experience.
Patient Booking & Administration,
Waiting List & Pathway Management
Communication & Liaison
Data Quality & Systems
Service Support & Improvement
Governance, Confidentiality & Safety
You will have previous administrative or customer service experience, good IT and communication skills, and a strong attention to detail. Experience working in a healthcare or NHS setting is desirable but not essential, as training will be provided.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Are you looking for an exciting Endoscopy Booking Officer role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
This advert closes on Friday 22 May 2026