Community Support Worker | Essex Partnership University NHS Foundation Trust

Please note we reserve the right to close this vacancy early should a sufficient number of applications be receive

The post is based within the Thurrock Older People’s Community Mental Health service, operating within a hub and spoke model. You will support individuals with functional mental health difficulties, including those with severe mental illness, working closely with team members and primary care services. The role involves assisting service users with daily living activities, alongside providing guidance and education tailored to individual needs.

You will work collaboratively with service users, carers, clinicians, and partner organisations as part of a multidisciplinary team to ensure coordinated care. The role follows a recovery-focused approach, supporting individuals to achieve personal goals and improve outcomes. This includes undertaking psychological and physical health observations, promoting healthy lifestyles, and signposting to appropriate services.

Support service users to access the care and resources needed to address both their mental and physical health needs, promoting recovery and overall wellbeing.All duties must be carried out in line with Trust values and the NHS Constitution, maintaining high standards of professionalism at all time

Support the management and care of service users under supervision, contributing to ongoing assessment, observation, and risk assessment, and providing timely feedback to senior staff.

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

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Work bank

You can use the opportunity to supplement your income and develop your skills by working bank shifts.

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Flexible working

available from day one for most roles.

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Job share

Applications for job shares are welcomed.

Please note for this role you must either drive or have access to a car to fulfil the duties of the role

Assist with activities of daily living (e.g. meal planning, shopping, budgeting)

Support access to employment, housing, and benefits

Accompany service users to appointments

You will undertake and support physical health care, including

Complete physical health checks (e.g. blood pressure, pulse, weight, BMI, ECG where trained)

Document and reporting results appropriately

Promote healthy lifestyles such as diet, exercise, and smoking cessation

assist in care planning and delivery, including

Participate in care assessments and reviews under supervision

Support low-level group interventions (e.g. relaxation, health promotion, sleep hygiene)

Promote concordance with medication and treatment

Be responsible for maintaining accurate and timely documentation, including electronic records, recording contacts and interventions, and reporting incidents in line with Trust policy.

Attend and contribute to team meetings (e.g. referral, review, and business meetings)

Work collaboratively within the multidisciplinary team and with external agencies

Build professional, respectful relationships with service users, supporting them to identify needs, set goals, and engage in their care

Respond appropriately to queries from patients, carers, and professionals, including complex or sensitive issues

Support safeguarding, complaints, and incident investigation processes.

This advert closes on Monday 18 May 2026