Customeyes • Mutiny Close, Hertford, Hertfordshire SG13 7AS

Housekeeper (HSA160)

About this role

Mission for Housekeeper

To ensure that properties are maintained and presented to the highest standard possible. Guests entering a property should always feel like they are the first one to have ever stayed at the property.

Outcomes

Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort

Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, and rearranging the room after guests check out

Clean rooms and public areas, including vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets

Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so

Use the cleaning app and send pictures of the cleanings

To conduct a check-out inspection

To report any issue detected

To accurately estimate cleaning hours – obtain required information from Property Management System

To ensure supplies are available as necessary

To transport dirty linens to correct areas to be cleaned and to restock areas with clean linens.

To ensure gardens look fully tidy and clean at all times

To ensure paved areas/slabs to be weed-free at all time

Send reports to OE upon request

Communicate with the remote team on Discord

Participate in weekly meetings

Competencies

High standard of personal hygiene

Able to work on own initiative as well as in a team, able to manage time and tasks

Reliable, trustworthy

Caring compassionate attitude

Able to make responsible choices and decisions, and act in the guests and Company’s best interests

Recruitment Checks

Authorisation to stay/work in the UK

ID Card

Proof of Address