FMO Appliance Maintenance Supervisor

Serco Limited

Ready to impact a better future?

As an FMO Appliance Maintenance Supervisor in our Defence team, you’ll lead the safe and efficient delivery of furniture and appliance services, supporting servicemen and women across the UK. Your work ensures essential items are delivered, maintained and managed reliably – helping people feel at home, wherever they’re based.

You’ll play a key role in creating a positive impact on communities by keeping vital services running smoothly. From leading a team to ensuring compliance and safety, your work will directly support operational readiness and wellbeing, with pride in making a difference every day.

What you’ll do as an FMO Appliance Maintenance Supervisor

You’ll be entrusted to

• Lead and supervise a team, ensuring daily tasks are delivered efficiently and safely
• Coordinate appliance maintenance and furniture delivery schedules with MOD and stakeholders
• Plan and manage vehicle runs, ensuring compliance with driving regulations and transport audits
• Oversee health and safety standards, including COSHH (Control of Substances Hazardous to Health) and incident reporting
• Manage stock, ordering of parts, consumables and maintenance supplies
• Support team development through inductions, training, performance reviews and absence management

Does this sound like you?

You’ll be a great fit for this role if you have

• Experience leading or supervising a team, including performance management and training
• A full clean driving licence and experience with regular driving responsibilities
• Knowledge of appliance maintenance, including white goods and basic electrical work
• Strong communication skills and the ability to build trust with colleagues and customers
• A proactive, organised approach with the ability to adapt and solve problems

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

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Holidays

Competitive holiday package

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Pension

Up to 6% contributory pension scheme

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Training and development

Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

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Health and wellbeing

Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

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Discounts

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

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Charity

Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

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Employee networks

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.