Lead Support Worker

About Dimensions

Step into a role where every moment has meaning. As a Lead Support Worker with Dimensions, you'll guide and motivate others while helping people live the lives they choose. If you're someone who leads with compassion, takes pride in empowering others, and believes in creating everyday opportunities for growth, you'll feel right at home with us.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

• Lead Support Worker
• Haverhill, Suffolk, CB9
• £13.96 Per hour
• Full time - 37.5 hours per week
• Full UK manual or automatic driving licence is essential.

As a Lead Support Worker, you'll play an important role in ensuring the people we support receive high-quality, person-centred care. Working closely with your locality manager and assistant locality manager, you'll be supported while also becoming a trusted guide for your colleagues. This role blends hands-on support with leadership, offering you the chance to make a meaningful difference every day.

You'll support adults with learning disabilities and autism across eight self-contained flats, helping each person live a life that's meaningful to them. Ages range from 30 to 80, with varied interests such as shopping, zoo trips, and social evenings.

Support is mainly 1

1, with occasional 2:1, so flexibility is key. Your work will be varied and rewarding. You'll help people build independence, develop new skills and make choices that reflect the life they want to live. Using approaches such as Activate and Active Support, you'll set meaningful goals and recognise the potential in everyday moments. You'll support with daily routines—from personal care and medication to meal preparation, shopping and maintaining a comfortable home—ensuring each person feels respected and involved in their own support.

Alongside this, you'll play a key part in coaching and mentoring support workers. You'll share good practice, offer mindful feedback and help create a positive, inclusive team culture. You'll contribute to reviews, support continuous improvement and work in line with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your role..

If you're someone who leads with compassion, enjoys empowering others and finds purpose in helping people live fulfilling lives, you'll feel valued and inspired in this role.

About you

You will be a great fit for this role if you

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Are motivated by making a meaningful difference and empowering others to grow.
• Enjoy balancing hands-on support with mentoring and guiding other team members.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Value working in a way that is inclusive, supportive and person-centred.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable?adjustments?we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.