Serco Limited • Norwich NR4 7UY

Electrical Technician

About this role

Serco Limited

Electrical Shift Technician

Norfolk & Norwich University Hospital Permanent, Full Time – 37.5 hours p/w, 6-week rotating shift pattern

Up to £44,397 per annum + Corporate Benefits Package

Serco is seeking an experienced Electrical Shift Technician to support the safe, reliable, and efficient operation of electrical and associated building services at Norfolk & Norwich University Hospital. This is a critical role within a 24/7 healthcare environment, ensuring continuity of services and patient safety.

Key Responsibilities

  • Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance of electrical and associated building services.
  • Complete Planned Preventive Maintenance (PPM) in line with statutory and contractual requirements.
  • Ensure all works are completed safely, to required technical and quality standards.
  • Respond to unplanned and emergency works, prioritising tasks effectively during out-of-hours periods.
  • Provide team leadership and shift coordination when working out of hours.
  • Accurately record works using computerised maintenance and time-and-attendance systems.
  • Communicate professionally with Trust staff, contractors, and Serco colleagues.
  • You must be prepared to work shifts (including 08:00 – 16:00, 16:00 – 00:00, 00:00 – 08:00) and includes one week of night shifts per rotation

Essential Skills & Qualifications

  • Recognised electrical apprenticeship or equivalent structured training
  • Level 3 City & Guilds or NVQ (including AM2)
  • BS 7671 – 18th Edition
  • Inspection & Testing qualification
  • Proven experience in a similar environment (healthcare desirable)
  • Strong communication and customer-focused approach

What We Offer

  • Competitive salary and shift allowance
  • Ongoing training and development
  • Opportunity to work within a critical NHS healthcare environment
  • Supportive team and long-term contract stability
  • Up to 6% employer matched pension contribution
  • 28 days annual leave + Public Holidays
  • Free on site car parking

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.