Business Manager

Job Purpose The Business Manager provides senior operational and strategic leadership for Bretton Park Healthcare. The role is responsible for translating the Partners strategic objectives into effective operational delivery, ensuring the practice is financially sustainable, compliant, and well-positioned for future challenges within NHS primary care. The business manager will act as the senior non-clinical executive, leading governance, finance, estates, workforce, and system working in collaboration with the Partners, Management Team, PCN, and ICB. NHS experience desirable but not essential Key Responsibilities Strategic & Operational Leadership Provide executive leadership for the day-to-day operational running of the practice Lead delivery of the practice strategic plan, business plan, and development objectives Ensure the practice is future-proofed through innovation, transformation, and service redesign Act as senior escalation point for operational risks, issues, and incidents Financial & Business Management Executive responsibility for overall financial performance and sustainability Oversee practice and PCN budgets, forecasting, cash flow, and financial controls Ensure effective scrutiny of income streams including GMS/PMS, QOF, enhanced services, and PCN funding Identify and implement income generation, efficiency, and cost-reduction opportunities Provide regular financial and performance reports and advice to the GP Partners Governance, Quality & Compliance Ensure full compliance with CQC, NHS contractual requirements, and statutory legislation Act as executive lead for CQC registration, inspections, and ongoing assurance Oversee risk management, business continuity planning, and information governance Brief Partners on NHS, ICB, and regulatory changes, including risks and opportunities Workforce & People Leadership Provide senior leadership and support to the management team Support strategic workforce planning, recruitment, retention, and organisational development Promote a positive, inclusive, and high-performing organisational culture Provide leadership oversight of senior HR, performance management, and complex people matters PCN, Estates & External Relationships Act as senior operational lead for PCN engagement and collaborative working arrangements Represent the practice at PCN, ICB, and system-level meetings as required Lead estates strategy, premises development, utilisation, and compliance with NHS standards Develop and maintain effective relationships with commissioners and external stakeholders Additional Responsibilities Deputise for the GP Partners at internal and external meetings as agreed Support audits, inspections, and reviews as required Provide senior management cover where necessary to ensure business continuity

Terms and Conditions Probationary Period

Six months Notice Period

Three months following successful completion of probation

Annual Leave

Six weeks plus statutory public holidays (pro rata)

Pension

NHS Pension Scheme (or alternative scheme where applicable)

Salary

£55,000 - 60,000 dependent on experience