Admin Assistant | Hertfordshire Community NHS Trust

The successful candidate will provide comprehensive admin support to the Herts Valley Integrated Diabetes Service (HIDS), to assist the smooth operational running of the service.

HIDS is an integrated service working with our partner organizations to provide seamless care for people with diabetes in South and West Herts.

The job is for 18.75 hours per week and there is flexibility in when these are worked but our preference would be for some mornings to be covered.

You will be part of a team of 8 based at Sandridge Gate

*Interviews are planned for 5th June 2026*

You will undertake a wide range of tasks including full use of the SystmOne computerised patient records database for registering patients, making appointments, applying clinical rotas and dealing with tasks.

You will be the first point of contact for patients, carers, clinical staff, consultants, GPs and other health care professionals and will have contact with a range of people via telephone, email, letter, MS Teams and in person; including patients. You will liaise with the clinician of the day, escalating issues to the HIDS Senior Administrator as required. You will be required to use a variety of databases as required.

You will have personal responsibility for a number of delegated tasks outlined in a specific work plan and work flexibly as a member of the administration team to support the Herts Valley Integrated Diabetes Service (HIDS).

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds

We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work

You need to apply before the interview takes place.

Please see attached Job Description and Person Specification.

If you have any questions about the job please contact us prior to interview as we are happy to answer questions

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post throughrobust and thorough interview and assessment.

This advert closes on Monday 25 May 2026

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About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.