UK ADDICTION TREATMENT CENTRES • Luton
About this role
Support Worker (Recovery)
Permanent Role, full-time
43.75
Average Hours Week
12.5 hour shifts 4 on and 3 off: 7:30am-20.00pm
Liberty House, Luton
£12.71 per Hour
Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.
Join our mission as a Support Worker, at our centre in Luton!
You will have endless job satisfaction, and make a difference to people's lives
You can be a support system for others, and your presence will have a huge impact
Your experiences as a Support Worker can shape who you are and the decisions you make in life
The benefits of being a
Support Worker in the team
Supportive PDP
Training and development opportunities
Birthday off
Onsite Parking
Company pension scheme
Blue Light Card- discounts at thousands of retailers
Our Core Values
At the heart of everything we do are our four core values
Understanding – listening, empathising, and responding to individual needs.
Kindness – treating everyone with dignity, respect, and compassion.
Accountability – taking responsibility for our actions and maintaining high standards.
Teamwork – working collaboratively to achieve the best outcomes for our clients.
Main duties of the
Support Worker
Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
Oversee and or conduct effective intake, assessment and discharge interventions.
Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
Assist in the transfer of individuals between agencies and services
Essential criteria
Ability to undertake lone-working safely and effectively.
Ability to negotiate and influence effectively in terms of professional boundaries.
Ability to develop and review risk management plans.
Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
Capacity to handle intensive and pressurised situations.
The Recruitment Process
You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position
If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
Our shortlisted candidates will be notified if they are successful within 5 working days post interview.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.