EBME Service Supervisor | East and North Hertfordshire Teaching NHS Trust

We are recruiting for a EBME Service Supervisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder is responsible for supporting the operational delivery of the EBME (Electro-Biomedical Engineering) service, ensuring the safe, reliable, and effective performance of medical devices across clinical departments. The role involves supervising the maintenance, repair, calibration, and lifecycle management of a wide range of medical equipment while ensuring compliance with regulatory standards, Trust policies, and safety requirements.

The position provides technical leadership to EBME engineers and technicians, allocating workloads, supporting complex fault diagnosis, and mentoring junior staff to maintain high technical standards. The post holder also manages preventative and reactive maintenance activities, investigates equipment failures and incidents, and ensures accurate documentation within the medical equipment management system.

Our Values areInclude, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Working closely with clinical teams, IT departments, manufacturers, and suppliers, the role supports medical device connectivity, equipment procurement, installation, and commissioning of new technologies. The post holder contributes to service improvement initiatives, performance monitoring, and quality management processes to enhance equipment reliability, regulatory compliance, and overall EBME service delivery.

Supervise the day-to-day operational delivery of EBME services across clinical departments to ensure the safe, reliable and effective operation of medical devices.

Plan, coordinate and implement preventative maintenance (PPM) programs to achieve agreed maintenance compliance targets in line with regulatory requirements.

Ensure timely diagnosis, repair and calibration of a wide range of electrical, electronic and electromechanical medical equipment.

Manage and prioritize reactive maintenance requests and emergency equipment repairs to minimize disruption to clinical services

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

This advert closes on Monday 1 Jun 2026