Registered Service Manager

Are you an experienced Registered Manager looking for your next leadership challenge in St Albans?

Do you thrive in a fast-paced environment where you can lead from the front and truly make a difference?

Looking for a Service Manager role where you can shape a service and drive high-quality, person-centred care?

Gillespie Recruitment are proud to be partnering with a well-established and highly respected care organisation as they look to appoint an exceptional Registered Service Manager to lead a residential service in St Albans, Hertfordshire.

This is an exciting opportunity for a passionate and driven leader to take ownership of a service with strong foundations and significant potential for development, leading a dedicated team and delivering outstanding outcomes for individuals with complex needs.

The Role

As a Registered Service Manager, you will be responsible for the overall leadership, performance, and quality of a residential service, ensuring the delivery of safe, effective, and person-centred care.

This position requires a confident and hands-on manager who can balance operational responsibilities with strong leadership, embedding best practice, and continuously improving service delivery.

You will play a pivotal role in developing the team, strengthening standards, and driving positive change while maintaining full regulatory compliance.

Key Responsibilities

Providing effective day-to-day leadership and management of the service

Holding CQC Registered Manager status and ensuring full compliance with regulatory standards

Leading, supporting, and developing staff through recruitment, supervision, and performance management

Driving continuous improvement across service quality, outcomes, and care delivery

Managing budgets and overseeing financial performance

Building strong relationships with families, commissioners, and external stakeholders

Ensuring robust safeguarding, risk management, and quality assurance processes

Leading service development initiatives and embedding best practice

About You

We are seeking an experienced and motivated Registered Manager with a strong background in learning disability and/or mental health services.

You will be a natural leader who leads by example, with the confidence, resilience, and energy to manage a complex service while supporting and developing your team.

Skills & Experience Required

Previous experience as a CQC Registered Manager

Strong knowledge of CQC regulations and quality standards

Proven ability to lead, motivate, and develop high-performing teams

Experience managing complex care services

Successful track record of improving service quality and outcomes

Strong organisational and problem-solving skills

Ability to manage budgets and operational performance

Excellent communication and stakeholder management skills

Personal Attributes

Hands-on, proactive, and resilient leadership style

Professional, confident, and approachable

Strong decision-making skills with integrity and accountability

Ability to work effectively in a fast-paced and challenging environment

Passionate about delivering high-quality, person-centred care

Collaborative mindset with a commitment to continuous improvement

What’s on Offer

Permanent, full-time Registered Service Manager role in St Albans

Competitive salary of £43,500 (including Registered Manager allowance)

Opportunity to lead and shape a developing service

Supportive organisational culture with strong values

Ongoing training, development, and career progression opportunities

Generous benefits package including wellbeing support, pension, and employee discounts

Additional Information

This role requires flexibility, including occasional weekend work and participation in an on-call rota

Applicants must have the legal right to work in the UK (visa sponsorship is not available)

If you are an experienced Registered Manager looking for an exciting new opportunity in St Albans, we would love to hear from you.

Apply today or contact the team at Gillespie Recruitment to find out more about this Registered Service Manager opportunity.