Tomorrow's Talent • Ipswich, Suffolk
About this role
Leading UK Top 50 law firm seeks an experienced, commercially focused senior leader to join as Director of Knowledge & Development. Reporting to the Chief People Officer, you will lead Knowledge Management, Learning & Development, and IT Training, shaping the capabilities and ways of working that drive growth and legal excellence.
Working within a respected national practice, you will drive innovation, capability building, and knowledge sharing amid digital transformation, AI adoption, data-driven working, and evolving client expectations. You will oversee both functions, each led operationally by a Head of Department.
Knowledge Management
Includes Professional Support Lawyers across practice areas; responsible for creating, managing, and sharing legal knowledge to ensure consistency, quality, efficiency, and risk management aligned with firm strategy.
Learning & Development
Supports leadership, legal, professional, and technical development across a geographically spread team; enhances capability, career growth, culture, and performance through targeted learning solutions.
You will define and deliver an integrated firmwide strategy, ensuring investment in people, systems, and infrastructure directly boosts business performance, client service, efficiency, and long-term growth.
Key responsibilities
Provide strategic leadership for both functions
Act as trusted advisor to partners and senior stakeholders
Build a culture of learning, collaboration, and innovation
Lead change linked to digital systems, AI tools, and technology adoption
Oversee knowledge infrastructure, learning frameworks, and talent development
Align learning with business needs, career paths, and service models
Manage budgets and deliver measurable ROI
Develop high-performing, engaged teams
Represent the firm externally in relevant networks
What we’re looking for
Significant experience designing and leading knowledge, capability, or learning strategies in legal or professional services
Strong commercial awareness, excellent stakeholder management, and proven senior-level influence
Deep understanding of digital transformation, AI legal tools, and modern service delivery
Track record of leading complex programmes and delivering measurable organisational results
Exceptional communication and leadership skills
Experience building and developing successful teams
Qualified solicitor background advantageous but not essential
What we offer
Flexible hybrid working
Comprehensive benefits
private healthcare, bonus scheme, pension, enhanced family leave, wellbeing support, and lifestyle perks
A collaborative, ambitious, inclusive culture focused on growth and development
This is an outstanding opportunity for a strategic leader to make a meaningful impact in a progressive, forward-thinking firm.