Restaurant Team Leader

Restaurant Team Leader

Location

Hitchin

Contract type

Permanent

Hours

Part Time

Hours per Week

15 Hours per Week Including Weekends

British Garden Centres family group of over 75 Garden Centres are looking for a Restaurant Team Leader our restaurants serve millions of customers every year. From delicious carveries to tasty afternoon teas, we cater for everyone

We are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions. This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer serve skills.

As a Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met. Your job may require you to hire new staff, train them and create schedules that the dynamic needs of the Restaurant. 2 years experience

.

What we offer

No evening work, split shifts or unsociable hours, year-round business.

Security of working in a well-established expanding family business & the associated benefits

Rate of pay negotiable, dependent upon skills and experience.

Closed Christmas Day, Boxing Day, New Year’s Day & Easter Sunday

50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Leisure Park.

Skills required

• Excellent customer service skills.
• Strong FoH and BoH skills.
• Computer literate including Word and Excel.
• Barista experience.
• Good problem solver.
• Excellent communication skills.
• Knowledge/experience of stock taking.
• Ability to drive sales and manage labour.
• Experience of food preparation and knowledge of food safety.
• Confidence in dealing with customers and complaints.
• Experience in leadership and a fast-paced food business essential.

Duties include

• Establish and maintain excellent standards of guest service.
• Manage small team of staff.
• Assist with stock taking.
• Plan staff rotas.
• Deputise in the Restaurant Manager’s absence.
• Adhere to company policies and ensure that these are fully communicated to all team members.
• To establish and maintain the highest standards of hygiene in accordance with Health & Safety.

To apply

Please send your CV

Kamila Wnek, Restaurant Manager kwnek@britishgardencentres.com

Applications close Thursday 4th June 2026

Due to the high volume of applications, we will only contact you if your application has been successful.