Ministry of Justice • Norwich
About this role
Overview of the job
This is a management role within the National Probation Service (NPS).
The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by resident offenders.
Summary
The jobholder will manage the efficient and effective operation of the AP. They will supervise AP staff to ensure compliance with NPS strategy for use of AP. They will create and maintain a safe environment ensuring the safety of staff, residents, the public and the premises. They will offer support and cover to other teams/functions during periods of absence.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
The AP Manager will be expected to participate in an out-of-hours standby duty rota.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties
To provide effective management and leadership to the team
To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
To ensure that all team resources, are deployed efficiently and effectively.
To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self-harm
To promote a culture of innovation and continuous improvement to service delivery
To manage financial resources as delegated by the AP Area Manager
In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
To facilitate effective communication between the AP management team and internal and external partners
To respond positively to the concerns of neighbours and the community local to the AP.
To undertake ‘stand-by’ duties and participate in the ‘out-of-hours’ rota, responding to issues as appropriate
To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
To work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Behaviours
Leadership
Developing Self and Others
Working Together
Making Effective Decisions
Delivering at Pace
Managing a Quality Service
Essential Experience
Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context.
Experience of risk management and assessment
Ability to implement the services health and safety policies
Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems
Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
Experience of proactively championing diversity and inclusiveness both internally and externally
Evidence of ability to evaluate practice
Evidence of ability to provide a practice perspective on policy development
Interpret and apply performance reports