Medical Employee Relations Administrator | East Suffolk and North Essex NHS Foundation Trust

We have an exciting opportunity to join our busy yet supportive HR Medical Workforce team as a Medical Employee Relations Administrator.

This is a varied and enjoyable role, where you will be providing support to the Senior Medical Employee Relations team and wider Medical Workforce team as and when required. The role will involve providing administration support on a range of casework including conduct, capability and ill health, as well as providing advice to staff on policies and routine queries.

You will have general admin experience, including experience of working in a high-volume environment.

This is a full-time role and there is flexibility for you to be based at either Ipswich or Colchester Hospitals, you will be required to work across both sites as and when required.

• You will provide a proactive and responsive first point of contact for staff and managers requiring advice, escalating to the Senior Team as appropriate.
• Work from the Trust’s policies and procedures to provide basic advice and guidance to employees and managers.
• Support the team with comprehensive administrative tasks including the gathering of information and undertaking enquiries as and when necessary.
• You will facilitate the smooth running of the service under the direction and supervision of senior colleagues.
• You will act as an ambassador for the Department and for the Trust, as the first point of contact to the Department.
• Contribute effectively to ensure KPIs are achieved.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.

This advert closes on Monday 1 Jun 2026