Norfolk Community Health and Care NHS Trust • Norwich NR2 3TU
About this role
Are you an experienced administrator who takes pride in delivering a high-quality service? If so, this is an exciting opportunity to join our HR Operations team.
In this role, you will provide a wide range of administrative support, including
- Responding to queries from staff and managers
- Managing shared HR inboxes
- Supporting diary management and arranging formal panels (e.g. absence, disciplinary and grievance hearings)
We will support you to develop your HR knowledge so that you can offer general HR guidance to managers and staff. This role would be ideal for an administrator who is interested in building their knowledge and a career in HR.
We are looking for someone who
- Is a strong team player
- Has excellent organisational and planning skills
- Is proactive and able to manage a varied workload
- Has strong communication and IT skills
You will be part of a friendly and supportive HR Operations team. This is a hybrid role, with a base at Norwich Community Hospital. You will be expected to attend site for a minimum of one day per week, with flexibility to attend more frequently or travel to other Trust locations in line with service needs.
Banding of the role subject to Job Evaluation process.
To provide comprehensive administrative support to the HR operations team, contributing to the effective and efficient handling of employee relations casework and ensuring timely and accurate documentation.
To coordinate employee relations meetings, including organising hearing panels, booking rooms, management of the HR operations team diaries, preparation of documents and transcribing notes.
To provide professional HR advice to staff and managers, including non- complex interpretation of terms and conditions of service and HR policies. Understanding that this work is highly confidential in nature.
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
The full details of the role are within the job description and person specification, please review the attached document.
This advert closes on Friday 5 Jun 2026
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