Water Delivery Coordinator

An exciting opportunity has arisen for a highly organised and proactive individual to join a busy operations team supporting a major project environment. This role is ideal for someone with strong coordination, stakeholder communication, scheduling, and administration experience who thrives in a fast-paced setting.

You will work as part of a shift pattern between 07:00 – 19:00 Monday to Friday, with occasional Saturday on-call support required.

The Role

As a Water Delivery Coordinator, you will play a key role in ensuring smooth day-to-day operations by acting as a central point of contact for stakeholders, coordinating schedules and contractors, maintaining accurate records, and supporting operational delivery.

Key Responsibilities

Stakeholder Coordination & Communication

• Act as the first point of contact for clients, contractors, and site teams
• Respond to emails, phone calls, and Teams messages within agreed service levels
• Build and maintain strong working relationships through regular communication and meetings
• Support issue resolution by identifying, escalating, and tracking operational concerns
• Provide clear updates and reporting to stakeholders

Scheduling & Operational Support

• Coordinate resources and schedules to ensure delivery targets are met
• Process delivery requests and maintain scheduling systems accurately
• Assign and monitor contractor tasks and progress
• Resolve site access and delivery issues efficiently
• Prepare and maintain spreadsheets, trackers, and operational documentation
• Ensure legal, client, and health & safety records are kept up to date

Data Management & Financial Administration

• Maintain accurate operational and financial records
• Support month-end processes and financial tracking
• Verify and process contractor invoices
• Prepare supporting information for client invoicing
• Resolve stakeholder queries professionally and promptly

Contractor & HSEQ Support

• Support safe and compliant delivery of site operations
• Assist with reporting and escalation of incidents, near misses, and HSEQ observations
• Support site inspections, contractor checks, and documentation audits
• Ensure all work requests are clearly communicated and understood

Team Support

• Work collaboratively across the wider delivery team
• Provide cross-cover support for colleagues where required
• Assist with administrative and operational duties to ensure continuity of service

What We’re Looking For

• Strong administration and coordination experience
• Excellent communication and stakeholder management skills
• Confident using Microsoft Office, particularly Excel and Outlook
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail and organisational skills
• Experience working within operations, logistics, scheduling, or project coordination environments would be advantageous
• A proactive and solution-focused approach

This is a fantastic opportunity to gain experience within a large-scale operational project while working within a supportive and collaborative team environment.

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