Volunteer Coordinator

Volunteer Coordinator

Location – Head Office, Colchester

Hours – 37.5 hours per week

Working Pattern – Monday to Friday with flexibility to occasionally work evenings or weekends to support events or service needs

Contract – Fixed Term – 12 months

Salary – £32,000 to £35,000 per annum

Closing date – 5th June 2026

Open Road provides drug and alcohol treatment services and offender support services across Essex & Kent including a range of structured interventions that deliver mentoring, advice and relapse prevention programmes. Accredited with Investing In Volunteers and Investors in People, our mission is to empower a diverse range of individuals, families and communities to lead healthy and meaningful lives, free from addiction, offending behaviour and disadvantage, to ensure healthier, happier lifestyles.

The Benefits of

Working for Open Road

• Full job specific training including drug & alcohol, case and risk management, Trauma Informed Practice and Motivational Interviewing.
• Access to funding for further development training in many areas including a pathway into management.
• Competitive salary plus regular salary reviews.
• Flexible working or hybrid homeworking policy following successful completion of probation for most roles.
• 25 days per year pro rata AL plus Bank Holidays, and you can take an additional day off for your birthday!
• Access to the L&G Health App for services including a GP service, mental health support and wellbeing services.
• Pension and Life Assurance – Details of our Royal London scheme are available, as well as our Death in Service benefit which is x2 salary.

What is the role?

At Open Road, we believe in empowering individuals, families and communities to live healthier, happier, and more meaningful lives, free from addiction, offending behaviour and disadvantage.

We are looking for a passionate and organised Volunteer Co-ordinator to help shape and strengthen volunteering across our organisation.

This is an exciting opportunity for someone who enjoys building relationships, developing people, and creating positive volunteering experiences that make a genuine difference. Working across multiple services and teams, you will lead the development of a consistent, high-quality volunteering programme that supports both our volunteers and the people who use our services.

You’ll play a key role in improving volunteer recruitment, engagement, training, retention, and recognition, while helping ensure volunteering is embedded across the organisation in a meaningful and inclusive way.

What you’ll be doing

• Supporting and developing volunteering opportunities across Open Road services
• Working with teams to improve volunteer recruitment, induction, training, and supervision
• Building positive relationships with volunteers, staff, and community partners
• Promoting volunteering opportunities within local communities
• Supporting volunteer engagement, wellbeing, and retention
• Developing guidance, training, and best practice for teams working with volunteers
• Monitoring volunteer activity, impact, and compliance
• Helping drive continuous improvement and quality standards across volunteering

We’re looking for someone who

• Has experience supporting, co-ordinating, or managing volunteers
• Is highly organised and able to work across multiple priorities
• Builds positive and professional relationships easily
• Is passionate about inclusion, community engagement, and volunteering
• Can motivate and support people from diverse backgrounds
• Has strong communication and problem-solving skills
• Shares our commitment to equality, diversity, and recovery-focused support
• Has a willingness to travel across Open Road services and community locations as required

Why join us?

At Open Road, people are at the heart of everything we do. We value compassion, collaboration, inclusion, and innovation, and we are committed to supporting both our staff and volunteers to thrive.

This role offers the opportunity to make a real impact by helping create meaningful volunteering experiences that support recovery journeys and strengthen communities.

We welcome applications from candidates seeking flexible working. Due to the client-facing and service delivery requirements of this role, regular on-site presence across Essex will be required. Flexible working requests will be considered on a case-by-case basis, in line with business needs.

This position is subject to a Disclosure and Barring Service check at enhanced level.