NHS Jobs • London SW10 9NH
About this role
The post holder has overall responsibility for clinical site management and for overseeing the management of the hospital out of hours Ensure the smooth, efficient and effective operation of the Trust when on duty To communicate pertinent site management issues to relevant senior managers and on-call executives and act as management representative out of hours to all staff Demonstrate effective leadership skills in the clinical and organisational settings To safeguard the interests of the Trust by reporting problems/issues relating to the hospital site where Health & Safety may be at ris Liaise with security managers and Press Office and on behalf of the Trust with external agencies such as the Police Reception and management of persons out of hours attending/contacting the hospital wishing to lodge a complaint and handling and resolving these complaints accordance with C&W policy Ensure that all clinical and legal documents are completed accurately, appropriately and in a timely manner Reception, filing, tracing and transferring of Mental Health Act section papers in accordance with agreed procedures Understand the disciplinary procedure and be able to initiate first line action where necessar Act as the responsible manager on behalf of the Trust under the A&E Coordination protocol Escalate any potential serious untoward incident to the executive on call Triage and manage all requests for temporary staffing and coordinate deployment of staff out of hours In supporting Clinical Nurse Leads/ Matrons, the post holder is responsible for making optimum use of manpower and resources to support the delivery of a high quality service Provide adequate and consistent CSM cover on a rotational basis and maintain a robust handover between CSMs To deputise for the General Manager Operations when necessary.