BULLS 'N' BIRDS LIMITED • Ilford, Essex
About this role
Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service
Manage and supervise kitchen and front-of-house staff
Plan staff rotas, recruitment, and training to maintain adequate staffing levels
Ensure compliance with food hygiene, health and safety, and licensing regulations
Monitor stock levels, order supplies, and manage supplier relationships
Control operational costs, including food costs, labour costs, and wastage
Maintain high standards of customer service and handle customer feedback or complaints
Ensure consistency in food quality, service delivery, and overall customer experience
Support business performance by improving operational efficiency and service standards