Administrator and Receptionist | Bedfordshire Hospitals NHS Foundation Trust

Would you like to be part of a high‑performing Trust that values, recognises, and celebrates its staff? If so, Bedfordshire Hospitals NHS Foundation Trust could be the perfect place for you.

This is an exciting time to join our newly formed Trust, which operates two busy hospital sites in Bedford and Luton. Our teams deliver high‑quality care to a growing population of around 700,000 people across Bedfordshire and the surrounding areas.

We are now offering an opportunity within the Estates and Facilities Directorate for an Administrator and Receptionist. This role will act as the main point of contact for visitors to the department and provide a confidential, professional administrative service to support the wider Estates and Facilities team.

The post holder will act as the main receptionist for visitors to the department and provide a confidential, professional administrative service to the Estates and Facilities team.

You will play a key role in supporting the department, so a genuine commitment to delivering excellent administrative support is essential. The role is based at the Bedford Hospital site, working Monday to Friday, 37.5 hours per week.

All new staff will be subject to a probationary period covering their first six months in post.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

KEY RESPONSIBILITIES

• Main Reception Duties— Act as the primary receptionist for all visitors to the Estates & Facilities Department.
• Raising Orders— Process purchase orders and uniform orders for the Estates & Facilities team.
• General Administration— Provide day‑to‑day office support and ad‑hoc administrative or secretarial assistance to the Estates team.
• Record & Database Updates— Maintain and update tracking logs, monitoring records, and Excel databases.
• Office Housekeeping— Ensure communal office areas remain tidy and well‑organised.

Reception Responsibilities

The post holder will act as the main point of contact for all visitors to the Estates & Facilities Department.

Duties include

• Greeting visitors and contractors, managing sign‑in processes, issuing security passes and parking permits, and responding to enquiries.
• Answering telephone calls, taking messages, and handling enquiries from both internal and external callers.
• Managing deliveries to the department or redirecting them appropriately.
• Sorting and distributing incoming mail and deliveries.

Please refer to the attached JD file.

This advert closes on Tuesday 9 Jun 2026